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FAQ

EFFECTIVE MARCH 27, 2016, MEDICAL PRACTITIONERS ARE MANDATED BY NEW YORK STATE TO ISSUE ALL PRESCRIPTIONS FOR NON-CONTROLLED SUBSTANCES, AS WELL AS, CONTROLLED SUBSTANCES ELECTRONICALLY.  AS OF MARCH 27TH, PRESCRIPTIONS WILL NO LONGER BE WRITTEN, FAXED OR CALLED IN TO PHARMACIES.  

School Sports Physicals

Some schools require a sports physical to be performed by a school appointed physician at their facility. 

Please remember that the physicals performed in a school setting should NOT be a substitute for your annual physical with your child's pediatrician... Important information such as discussions on growth & development, social or high risk issues, immunizations, etc. are not performed during the school physical.  In addition, we do not receive a copy of your school performed physical, therefore, we are unable to track your child's progress  and/or address any issues of concern.

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Following are common questions patients have regarding their visit to Wheatfield Pediatrics. If you have any questions or concerns not answered here, please call us at (716) 807-7337.
 

What should I bring to my first visit?


As a new patient, you should bring your insurance information (insurance card), a list of any medications, immunization records, vitamins, or supplements you are currently taking, a list of any allergies you may have, a brief medical history for our records, if you are a member of an insurance plan that requires listing a primary care provider be sure a physician affiliated with Wheatfield Pediatrics is listed, and your co-pay. Payment is expected at the time of service. For any no-fault visit, you must bring your motor vehicle insurance carrier's name and address, the date of your injury and no-fault policy number.


How do I make an appointment

If you need to make or change an appointment, please contact our office at (716) 807-7337.

How do I cancel an appointment?

If you need to cancel an appointment, please provide our office with 24-hour notice by telephone, at (716) 807-7337.


What should I do if I have an emergency?

After office hours and on weekends, our doctors alternate being “on-call.”  One of our providers from this office will be available 24 hours a day.  Call our regular office phone number at (716) 807-7337 first and you will be given instructions on how to reach us after hours.  A Wheatfield Pediatrics provider is on-call until 11:00 pm and then calls are forwarded to a specially trained practitioner at Night Nurse which is a pediatric after-hours triage service.  If you feel strongly that you must speak to one of our doctors, please notify the answering service of this.  Keeping your telephone line open and removing any telephone blocks will facilitate our reaching you promptly.


How can I get my prescription filled??
Please call our office during business hours at (716) 807-7337 before your prescription runs out.  Prescription refill requests received after 5:00 pm will be reviewed on the next business day.  No refill requests will be addressed after 5:00 or on weekends by any provider on call.

Please be aware of your insurance coverage and policy provisions. Due to physician participation variables, it will be essential for each patient to contact their insurance provider to verify that our physician accepts your coverage. While we will bill all providers regardless of participation, it is the patient’s responsibility to pay the remaining balance. 

I am expecting my first child. Do you offer prenatal visits?

We offer a complimentary prenatal consultation with first time parents and one of our physicians.  We realize choosing a pediatrician is an important decision and at this consult we will answer all of your questions and provide you with information on how our practice runs, as well as details on how to prepare for your newborn.  Please call us at (716) 807-7337 to schedule an appointment prior to the birth of your baby.